We guarantee our vinyl chair mats to be free from defects in workmanship or material. Our mats will not crack, chip, break, or shatter under normal usage.
Should one of our Anchorbar Premium .200" thick or Anchorbar Executive .250" mats break or crack under normal usage, we will replace the chair mat once upon proof of purchase and the return of a small piece of the defective mat or detailed pictures and use case. We reserve the right to inspect the returned goods for evidence of misuse prior to issuing any adjustments. Customer is responsible for the shipping charge for the replacement mat under this warranty.
This WARRANTY IS VOID under certain conditions, including but not limited to: placement of furniture or other stationary objects on the chair mat, abuse, misuse, neglect, accident, disaster, alteration or modification. Colors are subject to normal action of exposure and to sunlight and are therefore not covered by this warranty. The use of metal casters or casters with surface contact less than one-half inch in width or use on painted or varnished surfaces voids this warranty. Please Note: Mats that have been converted to an Aerated Mat or a Linked Mat are not covered under this or any warranty.
This warranty is in lieu of all other warranties, expressed or implied, including any implied warranties of merchantability of fitness, which are expressly excluded. Liability under this warranty is limited to cost of the product and shall not extend to any other special or consequential damages.
In no event will Custom Mat Shop be liable to customer for damages for consequential or incidental damages associated with our products.